Policies

• Puppies must be at least 4 months old and up to date on Bordetella, Rabies, and all of their DAPP boosters.

• We require veterinarian records showing your dog is up to date on Bordetella, DAPP, and Rabies. Canine Influenza is recommended but not required.

• We require veterinarian records showing your cat is up to date on Feline Leukemia, FVRCP, and Rabies.

• Our office hours are 6 AM-11 AM & 2 PM-6 PM Monday-Friday and 6 AM-2 PM on Saturday. A $10 per guest surcharge applies to pets who check in/out between 11-2 Monday-Friday and after 2 on Saturdays.

• Sunday check outs are available from 1-4 PM with a $25 per guest surcharge.

• We are closed New Years Day, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, & Christmas.

• We require a $25 deposit for all boarding reservations. If you cancel within 7 days of your check in date, the deposit is forfeited. Deposits for stays over New Years Day, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, & Christmas are non refundable regardless of cancellation date.

• We require all dogs to have a Going Home Bath after 4+ night stay so they come home clean & fresh for you.

• Holiday Rates of $3/day/guest apply to the following holidays: New Year, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas. The Holiday Rate applies to the week prior and the week after the holiday.

• We reserve the right to refuse guests we feel are a danger to themselves, other guests, and/or our staff.

• We do not allow intact females while in heat. If a female dog goes into her heat cycle while staying with us, there is a $25/day cleaning surcharge.