Deposit - We require a $25 deposit to hold every reservation. Now, if you were to cancel before 3 business days of your check in date, that $25 stays on your account, so you can use it towards another deposit, a few Doggie DayCare days, a bath, etc. However, if you were to cancel within 3 business days of your check in date, we keep the $25. If you do not cancel, the $25 comes off of your final bill.

Bedding - We will supply your pet with plenty of bedding for while they are with us. You can bring a towel or T-Shirt for them if you'd like, but please do not expect it to be returned to you at check-out time. If you'd like your pet to be extra comfortable, we do have plush beds and Cool-A-Roo cots that can be rented for your pet's stay.

Vaccinations - We require all dogs and cats be updated on their required vaccines, regardless if they are just coming for a tour or if they're staying with us.

Extended Stay - We understand that circumstances arise that can require your pet needing to stay with us for extended periods of time. We have no problems caring for your pet for as long as you need us to, and all that we require is payment 1 month in advance. You will receive a discounted rate also. If you pick up your pet before the month is over, you will be refunded the difference.

Payment - We do require payment at the time of your pet's check out. However, if a friend or family member is picking your pet up, and you'd like to prepay, that is fine too. If, for whatever reason, you are unable to pay the full bill at time of pick up, and you'd like to set up a payment plan, our Office Manager will communicate with you and set that up.